Fredrick Matos

Abstract: The NITA Information Services Report is a study of the information services available via telecommunications networks in the United States and a number of foreign countries. It presents a review of the information services available in the United States to business and residential users, and it concludes that the business market is large and thriving whereas the residential market is very small. Electronic white and yellCM pages are identified as "magnet" services not yet available that could form the core of a group of information services. The report concludes by calling for "universal information service" and identifies the mass market as the ordinary telephone user whose information needs are not being met because of regulatory and legal barriers with negative implications for the U.S. telecommunications system and the economy and society as a whole. The report reestablishes previous NITA policies by calling for removal of the restrictions on the Bell operatirg companies providing information services and manufacturing equipment.

Keywords: telecommunication services; information systems; telephone; telecommunications networks

Disclaimer: Certain commercial equipment, components, and software may be identified in this report to specify adequately the technical aspects of the reported results. In no case does such identification imply recommendation or endorsement by the National Telecommunications and Information Administration, nor does it imply that the equipment or software identified is necessarily the best available for the particular application or uses.

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